Alberta Social Housing Corporation
In BidsDirectly addressableFit 88 · PursueCloses: September 14, 2026 at 2:00:00 p.m. Alberta time. (Alberta time (Mountain Daylight Time))
AB-2026-05744 · Senior Service & UX Designer Consultant Services (2026-ASHC-009) · 77 requirements
6% package complete17 items left
Directly addressable — we can deliver this in-house
- Maps to Software development / automation / AI (ADJACENT).
- Priced service line — we can bid this at our target rates.
Tender synopsis — what they want & what you must have
View on portal ↗In plain terms
Alberta Social Housing Corporation (ASHC) is seeking a single senior UX/UI and Service Design consultant to support digital transformation work within a government housing context.
What they want delivered
•Senior-level UX, UI, and Service Design consulting services on an hourly basis up to a maximum upset fee
•Design of enterprise digital products/platforms and citizen- or partner-facing digital services
•A named project leader who interfaces directly with ASHC's project manager throughout the engagement
•Monthly written status updates and periodic progress reports as requested
•All work performed in Canada, during regular business hours
To be eligible you MUST
•Proposed resource has minimum 10 years of progressive UX/UI/Service Design experience in complex enterprise environments
•Proposed resource has minimum 5 years supporting digital transformation in government, public sector, or crown corporations
•Proposed resource holds a post-secondary diploma/degree in Interaction Design, HCI, Product Design, UX, Graphic Design, Computer Science, or related field
•Provide 3 references and 2 project examples for enterprise digital products plus 2 project examples for citizen/partner/internal digital services
•Carry general liability ($2M/occurrence), professional liability ($1M/claim, maintained 2 years post-contract), and auto liability ($2M) insurance
•Consultant must reside in Canada and store all personal information in Canada only
•Disclose any conflict of interest in writing before the closing date
Key submission rules
•**Deadline:** September 14, 2026 at 2:00 p.m. Alberta time — late submissions are rejected
•**Submit via email** to ASHCProcurement@gov.ab.ca with RFP No. **2026-ASHC-009** in the subject line
•**Two separate PDF documents in one email:** Package 1 (Qualifications, no fee info) and Package 2 (Fee Proposal); combined file size ≤ 10 MB
•Package 1 limited to 20 pages (11×17 sheets count as 2); use 11pt Arial or 12pt Times New Roman; follow exact RFP section titles, numbering, and sequence
•Fee Proposal in Canadian dollars, excluding GST, with a non-zero amount for every line item
•Confirm receipt of all addenda in your submission; only one proposal per proponent
Watch-outs
•Proposing more than one resource per submission = disqualification
•Fee fields left blank or at zero = proposal declared invalid
•Only written addenda are binding — verbal or informal ASHC replies have no effect
•If your proposed resource becomes unavailable, notify ASHC immediately; failure to do so risks disqualification
Bid closing
Closed
September 14, 2026 at 2:00:00 p.m. Alberta time. (Alberta time (Mountain Daylight Time))
Bid package completion
6% complete1 of 18 items resolved · 17 left
How this works: the AI auto-drafts every answer it can from your dossier + library (shown amber, “AI-drafted — verify”). Items that need your real facts are marked “needs your input.” Accepting an item folds it into the Word package and moves the bar.
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NimbleStride Inc. confirms that all data for this engagement will be hosted and processed exclusively on Canadian-region cloud infrastructure (AWS ca-central-1 or equivalent), encrypted at rest (AES-256) and in transit (TLS 1.2+), with role-based least-privilege access controls and full audit logging in place. We will comply with any additional Protected A/B security-control requirements specified in the Statement of Work or Security Requirements Checklist prior to contract execution.
needs your input
insert submission date — must be on or before September 14, 2026
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list addendum numbers and dates, or state "No addenda were issued as of the submission date" if confirmed via Alberta Purchasing Connection
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wet or electronic signature of Mohammed Yousuf Shariff
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CRA Business Number, Alberta Corporate Registry number, and Saskatchewan business registration number — required for public-sector vendor registration and bid-submission forms.
needs your input
list addendum numbers or confirm none issued
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confirm pricing in Package Two.
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confirm and document that Mr. Shariff's 17+ years of experience includes at least 10 years of progressive UX/UI/Service Design work — provide specific project examples, dates, and roles that demonstrate this.
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confirm and document at least 5 years of experience supporting digital transformation within government, public sector, crown corporations, or comparable regulated environments — with specific project names, client types, and dates.
needs your input
does B.Tech (Electrical & Electronics Engineering) satisfy the listed qualifying disciplines? If there is any doubt, provide supplementary evidence of UX/design coursework, certifications (e.g., Nielsen Norman Group UX Certification, Interaction Design Foundation), or equivalent demonstrated competency.
needs your input
expand this section with specific UX/UI/Service Design project examples, roles, and dates once confirmed per the flags above.
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confirm this endorsement is on the current policy; obtain if not
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/CONFIRM: confirm whether any vehicles owned and licensed in NimbleStride Inc.'s name are used in performance of services; if yes, confirm coverage or arrange it
needs your input
insurer name, policy number(s), and certificate expiry date(s)
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for each project cited — confirm the UX/Service Design role of the proposed resource specifically, client name, engagement dates, scope, and a reference contact. Projects must demonstrably involve UX, UI, or Service Design work, not solely software engineering or infrastructure delivery.
needs your input
third reference — see Section 5.
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summarize NimbleStride's understanding of ASHC's specific service design and UX needs as described in the RFP SOW — what problem is being solved, who the end users are (citizens, staff, partners), and what outcomes ASHC expects. Reference specific SOW language.
Go / no-go summary
77
mandatory requirements
Heavy — a large mandatory load; start early and assign owners immediately.
17 candidate row(s) dropped as unverifiable by the citation guard.
High-risk items
- p.13 — Proponent must submit an amount greater than zero for each part of its Fee Proposal.
- p.13 — Do not include GST in any Fee Proposal.
- p.14 — Submit Fee Proposal in Canadian dollars.
- p.25 — The Proponent shall comply with the provisions of all laws, now in force or in force after the submission of the Proposal, or parts there…
- p.33 — the Consultant shall adhere to POPA and the terms of this Contract in its collection, use and disclosure of any Personal Information
- p.34 — The Consultant shall, at its own expense, and without limiting its liabilities or obligations under this Contract obtain and maintain the…
- p.34 — general liability insurance in an amount not less than $2,000,000 inclusive per occurrence, insuring against bodily injury, personal inju…
- p.34 — This insurance shall be endorsed to provide not less than 30 days advance written notice of cancellation to ASHC.
- p.34 — automobile liability insurance on all vehicles owned, licensed in the name of the Consultant and used in the performance of the Services …
- p.34 — professional liability insurance, on a claims made basis, in an amount not less than $1,000,000 per claim, insuring its liability resulti…
- p.34 — Such insurance is required to remain in place for two years following the completion or termination of this Contract.
- p.34 — The Consultant shall provide ASHC with acceptable evidence of all required insurance, in the form of a detailed certificate of insurance,…
Submission envelope
- Closing date/time
- September 14, 2026 at 2:00:00 p.m. Alberta time.
- Timezone
- Alberta time (Mountain Daylight Time)
- Submission channel
- Email: ASHCProcurement@gov.ab.ca
- Page limits
- Package one, the RFP Qualifications Submission Should be limited to 20 single-sided, 8½" x 11" pages or equivalent (e.g. 11" x 17" sheets for charts, schedules, etc. count as 2 pages). The page limit excludes a cover letter, table of contents and individual's resumes.
- Addenda
- If an inquiry requires an interpretation or modification of the RFP, the response will be issued in the form of a written addendum only. Verbal replies or replies by any manner other than a written addendum are not binding on ASHC. Proponents, by submitting a Proposal, confirm receipt of all addenda issued for the RFP and confirm those addenda were considered in preparation of the Proposal.
Format rules
- Proposals must be submitted as electronic PDF documents, searchable and unprotected
- Submit as two (2) separate documents in one email: Package one (RFP Qualifications Submission, excluding fee information) and Package two (RFP Fee Proposal Submission)
- File size of both Packages must not exceed 10 MB
- Package one (Qualifications Submission) must be limited to 20 single-sided, 8½" x 11" pages or equivalent (11" x 17" sheets count as 2 pages); page limit excludes cover letter, table of contents, and individual resumes
- Use an easy to read font type and size, such as 11 point Arial or 12 point Times-Roman
- Proposal must be organized using exact section titles, numbering, and sequence as specified in the RFP
- Each Proponent must only propose one resource per RFP response
- Fee Proposal must be submitted in Canadian dollars, excluding GST
- Proponent must submit an amount greater than zero for each part of the Fee Proposal
- Identify the RFP No. (2026-ASHC-009) in the email subject line when submitting
Addenda — acknowledge all before submitting
If an inquiry requires an interpretation or modification of the RFP, the response will be issued in the form of a written addendum only. Verbal replies or replies by any manner other than a written addendum are not binding on ASHC. Proponents, by submitting a Proposal, confirm receipt of all addenda issued for the RFP and confirm those addenda were considered in preparation of the Proposal.
A missed addendum is a common automatic disqualification.
Requirements
| # | Page | Category | Requirement | Can we meet? | Owner | Evidence |
|---|---|---|---|---|---|---|
| 1 | p.1 | submissionhigh | RFP Closing Date and Time: September 14, 2026 at 2:00:00 p.m. Alberta time.(Cover Page) | |||
| 2 | p.1 | submissionhigh | Proposal Submission Attention: Procurement Email Address: ASHCProcurement@gov.ab.ca(Cover Page) | |||
| 3 | p.1 | submissionmedium | Submit inquiries by email only to the Inquiries Contact(Cover Page) | |||
| 4 | p.1 | formatmedium | Identify the RFP No. in the email subject line.(Cover Page / Section 2.5.2) | |||
| 5 | p.6 | personnelmedium | The successful Proponent of the RFP process will be required to appoint a project leader who will interface with ASHC's project manager.(Section 1.3.2) | |||
| 6 | p.7 | submissionhigh | Inquiries regarding this RFP must be emailed to the individual identified as the Inquiries Contact on the cover page of this RFP.(Section 2, Article 5.1) | |||
| 7 | p.7 | formatmedium | When submitting inquiries, identify the RFP No. in email subject line.(Section 2.5.2) | |||
| 8 | p.9 | formatmedium | Organize the Proposal to clearly and succinctly present the required information in the following format using the exact section titles, numbering, and sequence as specified in this RFP:(Section 3, Article 2.1) | |||
| 9 | p.9 | formatmedium | Include a Table of Contents that clearly identifies the sections and page numbers in the Proposal.(Section 3, Article 2.1.1) | |||
| 10 | p.10 | experiencehigh | The Proponent must provide a minimum of three (3) references for the proposed resource in Section 5 – Proposal Submission Form.(Section 3, Article 2.5) | |||
| 11 | p.10 | submissionhigh | Each Proponent must only propose one resource for the role per RFP response.(Section 3, Article 2.2) | |||
| 12 | p.10 | submissionhigh | ASHC will receive Proposals in electronic PDF documents, which is searchable and unprotected, only through email no later than the RFP Closing Date and Time as indicated on the cover of the RFP.(Section 3, Article 2.3) | |||
| 13 | p.10 | formathigh | Submit Proposals as two (2) separate documents in one email as follows:(Section 3, Article 2.6) | |||
| 14 | p.10 | formathigh | Package one, RFP Qualifications Submission submitted in PDF version of the entire package, excluding any fee related information.(Section 3, Article 2.6.1) | |||
| 15 | p.10 | formatmedium | File size of both Packages of Proposal should not exceed 10 MB.(Section 3, Article 2.6.3) | |||
| 16 | p.10 | formatmedium | Package one, the RFP Qualifications Submission Should be limited to 20 single-sided, 8½" x 11" pages or equivalent (e.g. 11" x 17" sheets for charts, schedules, etc. count as 2 pages).(Section 3, Article 2.7) | |||
| 17 | p.10 | formatmedium | Proponents may include additional information which they consider relevant, but the maximum number of pages should not be exceeded.(Section 3, Article 2.7.2) | |||
| 18 | p.10 | formatlow | Proponents should use an easy to read font type and size, such as 11 point Arial or 12 point Times-Roman.(Section 3, Article 2.7.3) | |||
| 19 | p.10 | experiencehigh | Minimum ten (10) years of progressive experience delivering UX, UI, and Service Design within complex enterprise environments, preferably within government, public sector, or similarly regulated organizations.(Section 3, Article 3.1) | |||
| 20 | p.11 | experiencehigh | Minimum five (5) years of experience supporting digital transformation initiatives within government, public sector, crown corporations, or comparable environments.(Section 3, Article 3.2) | |||
| 21 | p.11 | personnelhigh | Post-secondary diploma or degree in Interaction Design, Human Computer Interaction (HCI), Product Design, User Experience Design, Industrial Design, Graphic Design, Computer Science, or a related discipline.(Section 3, Article 3.3) | |||
| 22 | p.12 | experiencemedium | Provide two (2) representative projects demonstrating experience designing enterprise digital products or platforms.(Section 3, Article 5.1) | |||
| 23 | p.12 | experiencemedium | Provide two (2) project examples demonstrating experience designing and delivering citizen-facing, partner-facing, and/or internal enterprise digital services.(Section 3, Article 6.1) | |||
| 24 | p.13 | formathigh | Submit the proposed fee as Hourly Rate to a maximum upset fee on the Fee Proposal Submission Form provided in Section 5.(Section 3, 8.1) | |||
| 25 | p.13 | submissionhigh | Any required information that is omitted or illegible, any alterations to the text, or any conditions added on or submitted with the Fee Submission Form, may cause the Proposal to be declared invalid and rejected.(Section 3, 8.1) | |||
| 26 | p.13 | financialhigh | Proponent must submit an amount greater than zero for each part of its Fee Proposal.(Section 3, 8.1.1) | |||
| 27 | p.13 | financialhigh | Do not include GST in any Fee Proposal.(Section 3, 8.3) | |||
| 28 | p.14 | financialhigh | Submit Fee Proposal in Canadian dollars.(Section 3, 8.4) | |||
| 29 | p.16 | submissionmedium | ATTENTION: Procurement Alberta Social Housing Corporation Email: ASHCProcurement@gov.ab.ca(Section 5, Proposal Submission Form) | |||
| 30 | p.17 | submissionhigh | Confirms receipt of all addenda issued for the RFP, if any;(Section 5, 2.3) | |||
| 31 | p.17 | submissionhigh | Considered those addenda in the preparation of this Proposal;(Section 5, 2.4) | |||
| 32 | p.19 | submissionmedium | RFP documents are only available through Alberta Purchasing Connection at https://purchasing.alberta.ca/(Consulting Services RFP Terms and Conditions, 2.1) | |||
| 33 | p.20 | othermedium | Should the Consultant receive an access request under ATIA, the Consultant shall not respond to it but shall immediately forward the access request to ASHC for further handling.(16.1.2) | |||
| 34 | p.21 | submissionhigh | Proponents must fully disclose, in writing to ASHC before the RFP Closing Date and Time, the circumstances of any possible conflict of interest or what could be perceived as a possible conflict of interest if the Proponent were to become a contracting party pursuant to the RFP.(6. CONFLICT OF INTEREST .1) | |||
| 35 | p.21 | submissionhigh | A proponent must not submit more than one Proposal.(9. PROPOSAL .1) | |||
| 36 | p.21 | formathigh | Submit a fee for the Services in Canadian dollars and exclusive of the Goods and Services Tax and the Harmonized Sales Tax.(10. FEE .1) | |||
| 37 | p.21 | otherlow | .2 In event of Fixed Fee any inconsistency between words and numbers, words shall govern. | |||
| 38 | p.22 | submissionhigh | ASHC will receive Proposals through e-mail and no later than RFP Closing Date and Time as indicated on the cover of the RFP.(13. RFP CLOSING .1) | |||
| 39 | p.22 | submissionhigh | Proposals received after the RFP Closing Date and Time will be rejected.(13. RFP CLOSING .2) | |||
| 40 | p.22 | formathigh | All Proposals, including attachments, presentation material, other information, resumes, reference letters, etc. must be submitted in English.(14. LANGUAGE .1) | |||
| 41 | p.22 | othermedium | In the event of any mandatory requirements, Proponents meeting the mandatory requirements identified in the RFP will have their Proposals evaluated further.(19. PROPOSAL EVALUATION .2) | |||
| 42 | p.23 | personnelhigh | representatives of the Proponent's firm, the Proponent's team lead for the project, and key personnel designated by the Proponent, including major subconsultants, will be required to attend.(21.3.3) | |||
| 43 | p.24 | personnelhigh | If Proponents become aware that any of the Team Members or Key Individuals will be unable or is likely to be unable to participate in Proponent's team, the Proponent must immediately so advise ASHC, and indicate proposed substitute Team Member or Key Individual.(27.1) | |||
| 44 | p.25 | personnelhigh | Failure to do so may result in disqualification of the Proponent from the RFP process or, if ASHC becomes aware of such breach of this provision after the RFP has been issued from the RFP process.(27.2) | |||
| 45 | p.25 | personnelhigh | All information required by this RFP in respect of Team Members and Key Individuals must be provided to ASHC in respect of any proposed substitute Team Members or Key Individuals, as applicable.(27.4) | |||
| 46 | p.25 | otherlow | .1 This RFP shall be governed and interpreted in accordance with the laws in force in Alberta. | |||
| 47 | p.25 | certificationmedium | The Proponent shall comply with the provisions of all laws, now in force or in force after the submission of the Proposal, or parts thereof, that expressly or by implication apply to this RFP or resulting Contract, if applicable.(28.1) | |||
| 48 | p.29 | othermedium | The Consultant shall submit periodic written status report to ASHC as requested by ASHC during the Term indicating: .1 the Services completed during that reporting period; .2 the time schedule for those portions which are not completed; and .3 any other information requested by ASHC in relation to the completion of this Contract.(10. RECORDS AND REPORTING, clause 10.2) | |||
| 49 | p.30 | personnelhigh | Failure to comply with this Article 12 - Personnel Replacement is an act of default.(12. PERSONNEL REPLACEMENT, clause 12.3) | |||
| 50 | p.31 | othermedium | Prior to reproducing or incorporating any third party copyright materials into the Materials, the Consultant must obtain written permission from the copyright holder and provide ASHC with copies of the written permissions that are satisfactory to ASHC.(14. MATERIAL OWNERSHIP, clause 14.5) | |||
| 51 | p.32 | otherlow | Contract shall be made by the Consultant without the prior written approval of ASHC. | |||
| 52 | p.33 | certificationmedium | the Consultant shall adhere to POPA and the terms of this Contract in its collection, use and disclosure of any Personal Information(16.2.1) | |||
| 53 | p.33 | othermedium | the Consultant shall not collect, use or disclose any Personal Information under this Contract except as reasonably required to fulfill its obligations under this Contract, or as otherwise expressly authorized in writing by ASHC(16.2.2) | |||
| 54 | p.33 | othermedium | in providing the Services the Consultant shall make every reasonable effort to ensure that Personal Information that is to be or is actually used to make a decision that directly affects an individual, is both complete and accurate.(16.2.3) | |||
| 55 | p.33 | otherhigh | The Consultant shall store only in Canada all records of Personal Information which are disclosed to the Consultant under this Contract, including records that are collected, used or stored on behalf of ASHC.(16.4) | |||
| 56 | p.34 | insurancehigh | The Consultant shall, at its own expense, and without limiting its liabilities or obligations under this Contract obtain and maintain the following minimum insurance, in accordance with the Alberta Insurance Act(18.1) | |||
| 57 | p.34 | insurancehigh | general liability insurance in an amount not less than $2,000,000 inclusive per occurrence, insuring against bodily injury, personal injury, and property damage including loss of use thereof.(18.1.1) | |||
| 58 | p.34 | insurancehigh | This insurance shall be endorsed to provide not less than 30 days advance written notice of cancellation to ASHC.(18.1.1) | |||
| 59 | p.34 | insurancehigh | automobile liability insurance on all vehicles owned, licensed in the name of the Consultant and used in the performance of the Services in an amount not less than $2,000,000.(18.1.2) | |||
| 60 | p.34 | insurancehigh | professional liability insurance, on a claims made basis, in an amount not less than $1,000,000 per claim, insuring its liability resulting from the performance of the Services under this Contract.(18.1.3) | |||
| 61 | p.34 | insurancehigh | Such insurance is required to remain in place for two years following the completion or termination of this Contract.(18.1.3) | |||
| 62 | p.34 | insurancehigh | The Consultant shall provide ASHC with acceptable evidence of all required insurance, in the form of a detailed certificate of insurance, prior to commencing the Services and at any other time upon request of ASHC.(18.2) | |||
| 63 | p.34 | insurancehigh | At any time requested by ASHC, the Consultant shall provide certified copies of all required insurance policies.(18.2) | |||
| 64 | p.34 | otherlow | Agreement and shall not operate as a waiver by ASHC of any rights. | |||
| 65 | p.34 | insurancehigh | Unless otherwise specified, required insurance coverages shall be maintained continuously for the duration of the Contract.(18.3) | |||
| 66 | p.34 | insurancehigh | The Consultant shall ensure that all its subconsultants obtain and maintain comparable insurance to that set forth in clause 18.1.(18.4) | |||
| 67 | p.36 | othermedium | Within 14 days of notice of such suspension, the Consultant shall submit to ASHC, a schedule of costs and expenses incurred plus any additional costs the Consultant expects to incur after the date of suspension, and for which the Consultant will request reimbursement.(21.4) | |||
| 68 | p.37 | othermedium | The Consultant shall ensure that there is not a conflict of interest or an apparent conflict of interest on the part of the Consultant or its employees in relation to the Services, and all Services shall be performed in accordance with high ethical standards.(24.1) | |||
| 69 | p.37 | othermedium | In the event the Consultant becomes aware of any matter that causes or is likely to cause a conflict of interest in relation to the performance of the Services, the Consultant shall immediately disclose such matter to ASHC in writing.(24.2) | |||
| 70 | p.37 | othermedium | Upon such disclosure, the Consultant shall not commence or continue performance of the Services without the prior written consent of ASHC.(24.2) | |||
| 71 | p.37 | otherlow | 1. This Article shall not apply to Article 22 – Termination. | |||
| 72 | p.40 | otherlow | 7. This Contract shall be for the benefit of and binds the successors and assigns of the parties. | |||
| 73 | p.40 | formatmedium | This Contract may be executed by the parties in counterparts, and may be delivered by electronic transmission in Portable Document Format (PDF), each of which upon execution and delivery shall be deemed an original and all which taken together shall constitute one and the same agreement.(30.10) | |||
| 74 | p.41 | submissionhigh | SIGNED by the person authorized to bind the Consultant.(Signature Block) | |||
| 75 | p.43 | othermedium | The Consultant will be required to provide monthly written statue updates.(3. REPORTING) | |||
| 76 | p.43 | othermedium | All work must be completed during regular business hours.(4. FACILITIES) | |||
| 77 | p.43 | otherhigh | The Consultant must reside in Canada and ensure all work is performed within the country.(4. FACILITIES) |